Our Privacy Policy
Our Privacy Policy (this “Policy”) explains how we at JRSoftWorx (the “Company”) collect, use, and share information when you use our mobile applications and other associated services (collectively, our “Services”).
We take your privacy very seriously and are committed to protecting it through our compliance with this Policy.
If you are in the European Union, the Company is responsible for the collection and use of your personal data, which refers to any information relating to an identified or identifiable natural person or “data subject” (collectively, the “Personal Information”). As such, for the purpose of the Data Protection Act 1998, and the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 (collectively, the “GDPR”), we are the “data controller” for our Services and the Personal Information collected through our Services.
Please read this Policy carefully.
This Privacy Policy covers the following:
- What information we collect
- Where that information is stored
- How we use the information we collect, and the legal basis for our use
- How to delete, modify or request the information we collect
- How to manage your communications preferences
- Our policy towards children using our Services
- What steps we take to protect your information
- How our Privacy Policy interacts with third-party sites and social media
- What happens when changes are made to this Privacy Policy
- Your acknowledgment of this Privacy Policy
- How you can contact us if you have any questions
What information do we collect?
We collect Personal Information that you provide, for example when you enter such information into form fields in our Services. We may also collect information that is relayed to us automatically by the devices or applications through which you use or access our Services.
Additionally, we may obtain certain personal data about you from third-party sources that we may use to serve our legitimate interests, comply with legal obligations, perform a contract or act in accordance with your consent.
Information that you provide may include:
- Contact information including your name, home address, email address and phone number;
- Demographic information including your age, information about your household, product preferences and other interests; and
- Online purchase information including payment card information, purchase details and other transaction information.
Information collected automatically may include:
- Location information including latitude, longitude and date and time. Our Services collect information about locations you visit using your device’s GPS coordinates. You can set your device to not allow our Services to access this information. By default, this functionality is turned off. You must enable this functionality to start collecting location information. The precision of this data varies greatly and is determined by factors controlled by your device and/or mobile service provider;
- Cookies, analytics and related technologies. If you access our website(s), the website(s) may use cookies to distinguish you from other users. Information collected via cookies may also be used to improve our website(s) and improve your experience on our website(s);
- Log files including IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data;
- We collect information about how long and when you are using your mobile device. We also collect information on what apps you use; and
- We also collect app usage information, such as error logs and crash recovery logs.
Information we may obtain from third-party sources may include:
- Personal Information obtained from business partners and service providers, such as payment processors and analytics providers that perform services on our behalf.
- Personal Information obtained from third-party platforms that may allow you to login to our Services, such as a single sign-on service.
- Personal Information from other third-party sources. We may receive additional Personal Information from third-party sources, such as credit reference agencies and public databases.
Where is your information stored?
All of your location information is stored on your device, and only on your device. Your location and GPS data is not sent anywhere. Our Services do not transfer that sensitive information.
Your device and app use information is sent securely to us. The information stored on your device cannot be accessed by any other app you have installed without your permission.
We collect certain information about your device and app use, for example how your device usage has changed over the course of using our Services. This information is transferred to us anonymously.
We also collect app usage information about how you use our Services and any errors you encounter. This information is transferred to us securely.
How do we use the information we collect and what is the legal basis for Company use?
We rely on several legitimate interests as the legal basis for our use and sharing of your Personal Information. These interests include:
- Improving and customizing our Services for you;
- Processing transactions requested by you;
- Meeting our contractual obligations;
- Compliance with legal obligations;
- Understanding how the Services are being used;
- Obtaining insights into usage patterns of the Services;
- Exploring ways to develop and grow our business;
- Processing of your information through automated means;
- Ensuring the safety and security of the Services; and
- Enhancing protection against fraud, spam, harassment, intellectual property infringement, crime and security risks.
Outside of these legitimate interests, our legal basis for use and sharing of your information may be based on your consent, where applicable.
How can you delete, modify or request the information we collect?
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, subject to your right, under certain circumstances, to have certain of your Personal Information erased.
Upon request, we will provide you with information about whether we hold any of your Personal Information. In certain cases, you may also have a right to:
- Rectify any of your Personal Information that is inaccurate;
- Restrict or limit the ways in which we use your Personal Information;
- Object to the processing of your Personal Information;
- Request the deletion of your Personal Information; and
- Obtain a copy of your Personal Information in an easily accessible format.
To submit any of the aforementioned requests, please contact us at:
JRSoftWorx – Inh. Jens RieckhofAm Donnerberg 7
14089 Berlin
Telefon: 015122241485
E-Mail: contact@jrsoftworx.com
To delete your location and device use information permanently, delete our mobile app from your device.
If you have any complaints regarding our privacy practices, you have the right to lodge a complaint with your applicable national supervisory authority.
How do you manage your communications preferences with the Company?
If you have opted in to our marketing communications, we may send you email messages, direct mail offers, push notifications or other communications. You may ask us not to do so when you access our websites or mobile applications, or change your preferences by updating any accounts you have with us. At any time, you may elect to discontinue receiving commercial messages from us by submitting an opt-out request or by following the unsubscribe instructions in the communication.
Our policy towards children using our Services
Our Services are not directed at children under the age of 16 and we do not knowingly collect any information from these children. Parental consent is required for children under the age of 16 to use our Services. If we learn that we have inadvertently collected information on a child under the age of 16, we will immediately delete that information.
What steps do we take to protect your information?
We take all reasonable measures to protect your information in an effort to prevent any misuse or unauthorized access to your information. Despite our efforts, no security measures are 100% impenetrable and no method of data transmission can be guaranteed against any type of misuse.
How does our Privacy Policy interact with third-party sites and social media?
Our Services may include links to websites and digital services operated by third parties. This Privacy Policy does not apply to them. We encourage you to review the privacy policies for those third parties to learn about their information practices.
Our Services may feature “like” buttons, widgets, or login features from social networks. The functionality of and your use of these features are governed by the privacy policy and terms of the party that provided the functionality.
What happens when changes are made to this Privacy Policy?
We may revise and amend this Privacy Policy occasionally. We will post the changes on this page, notify you by sending you an email to the last email address you provided and update the effective date below.
Any changes to this Privacy Policy will be effective upon the earlier of five business days following our dispatch of an email notice to you or five calendar days following our posting of notice of the changes on the Services.
Your acknowledgment of this Privacy Policy
By checking the box inside of the app and using our services, you acknowledge that you have received, read, and understood our Privacy Policy.
How can you contact us if you have any questions?
If you have any further questions regarding this Policy or our data protection practices, you can contact us at:
JRSoftWorx14089 Berlin
Telefon: 015122241485
E-Mail: contact@jrsoftworx.com
This version of the Privacy Policy is effective starting November 13, 2018.